All Pure Peak products are proudly made in George, South Africa, where our small but passionate team handles everything from sourcing to production with care. We craft each item in-house and source our ingredients locally wherever possible, supporting regional farmers and ensuring maximum freshness and quality in every batch.

Pure Peak is more than just a brand; it’s a mission to make peak health accessible to everyone. Born from our own journey to overcome health challenges, we are committed to crafting products that nourish your body, mind, and spirit. Every product is thoughtfully made with pure, ethically sourced, and additive-free ingredients, so you can feel confident in every choice you make. At Pure Peak, we’re here to empower your health journey, one natural, high-quality product at a time. For more info about Pure Peak click here

You can shop all Pure Peak products directly from our online store, with nationwide delivery available! If you’re based in George, you can also select free pickup at checkout. ✨ Bonus: Subscribe to our newsletter and get 15% off your next online order! Prefer shopping in person? You’ll find our products at trusted retailers too—check our Find Our Retailers page here to see if there’s one near you.

Many of our products, like our tallow products and bone broths, are dairy-free. However, other products, such as our smoothies and ice cream, carry an allergen notice like "may contain traces of cow’s milk" or "contains cow's milk." This is because they contain fermented dairy like milk kefir or kefir whey, which are naturally low in lactose and easier to digest for many people with mild lactose intolerance. We’ve had many lactose-sensitive customers report no issues enjoying our smoothies and ice cream. That said, while fermentation reduces lactose, these products still contain dairy. So if you have severe lactose intolerance or a dairy allergy, we recommend consulting your healthcare provider before trying them.

To ensure the best quality and freshness, please carefully read the storage instructions on each product label. For items that we’ve delivered frozen, simply place them back into the freezer until you're ready to enjoy them. If your product wasn’t frozen upon delivery, please follow the specific storage guidelines on the label to keep it at its best. By following the storage instructions, you’ll help preserve the product’s nutritional integrity and freshness, so you can enjoy it just as we intended!

Yes! Most of our products are diabetic-friendly—they’re not only free from refined sugars, but also from hidden sugars like maltodextrin, corn starch, glucose syrup, and other sneaky additives. We keep it clean and simple, using only natural, wholesome ingredients. In our sweet treats, we strike the perfect balance: natural sweetness from fruit, paired with healthy fats to support stable blood sugar and long-lasting energy. If you have specific dietary needs, feel free to check our ingredients or reach out—we’re happy to help!

We freeze the majority of our items shortly after they are made because they are perishable due to our commitment to using only natural ingredients without additives or preservatives. Freezing allows us to lock in freshness and quality without relying on artificial methods. Additionally, the moment a food product is made, it begins to lose its nutritional value. This is particularly true for items like smoothies and broth, where vital nutrients can degrade over time. By freezing our products, we effectively preserve their nutrient-rich profiles, ensuring that you receive the full benefits of their wholesome ingredients. This way, you can enjoy our products knowing they are as fresh, nutritious, and delicious as the day they were made!

Some of our products contain common allergens like nuts, peanuts dairy, eggs, or mustard. We clearly list all ingredients and allergens on our labels to help you make safe, informed choices. If you have a nut, peanut, dairy, egg, or mustard allergy, please review product information carefully before purchasing. That said, our commitment to purity means all Pure Peak products are free from additives, GMOs, and artificial preservatives—making them more gentle and nourishing for the body. We focus on using real, whole ingredients to support your health naturally, while being transparent so you can choose what’s best for your body.

We accept secure online payments via credit/debit cards, EFT (Electronic Funds Transfer), and other common payment methods available at checkout.

Please contact us as soon as possible if you need to change your order. Once it has been processed or shipped, modifications may no longer be possible.

Placing an order is easy! Simply visit our online shop, browse our range of pure, nutrient-rich products, and add your favourites to your cart. At checkout, you can choose nationwide delivery or free pickup in George. 💡 Pro tip: Subscribe to our newsletter and get 15% off your next online order—a great way to start your health journey with Pure Peak!

Orders placed between Monday and Wednesday (before 10:00 a.m.) are processed and shipped within the same week. Orders placed after Wednesday (10:00 a.m.) are shipped the following Monday. Once dispatched, delivery takes 2–3 business days. Please double-check your delivery address and contact details at checkout. Incorrect information can cause delays. Click here for more delivery info.

We take great care in packaging our frozen products, using insulated materials and cold packs to keep them cool during transit. However, slight defrosting can happen, especially during longer deliveries or warmer conditions. This is completely normal and doesn’t impact the quality or safety of the products. If this happened, simply place the items back in the freezer to maintain their freshness. Alternatively, if you’re ready to enjoy them, let them fully defrost and follow the preparation instructions. Rest assured, our commitment to quality ensures you’re getting the best, no matter what!

Yes, appointments are required to ensure your order is ready when you arrive. For frozen or refrigerated items, we pack your order close to the scheduled pickup time to maintain freshness. Send us a WhatsApp message with your order number to schedule your pickup:📱 +27 73 743 0275

You can choose free pickup at checkout. Once your order is placed, simply send us a WhatsApp message with your order number to schedule your pickup: 📱 +27 73 743 0275. ✅ Pickup is available Monday to Friday, 8 a.m. – 5 p.m. 📍 Collection point: 18 CJ Langenhoven Road, George We’ll get back to you quickly to confirm a time that suits you! For more info click here

We deliver throughout South Africa. You can also pick up your order at our pickup point in George. For more delivery info click here

Delivery rates are based on the weight of your package: 0 to 5kg: R110 5.1 to 10kg: R170 10.1 to 25kg: R225 The correct delivery fee will be calculated and displayed during checkout. Click here for more delivery info.

No problem! Just send us a WhatsApp message as soon as possible at 📱 +27 73 743 0275, and we’ll gladly reschedule your pickup for a time that works better for you.

We clearly list all ingredients and allergens on our labels. Unfortunately, we cannot accept returns or issue refunds for allergy-related concerns, as we encourage customers to review product information before purchasing.

Once your return or refund request is approved, it typically takes 5–7 business days for the refund to appear in your account, depending on your payment provider.

If your order arrives damaged, or you receive the wrong product, please contact us within 2 days of delivery at info@purepeak.co.za with proof, and we’ll work to resolve the issue.

Yes! We partner with retailers, gyms, cafés, and other businesses to bring Pure Peak products to more customers. Email us at wholesale@purepeak.co.za for our price list and wholesale terms.

For all wholesale inquiries, reach out to wholesale@purepeak.co.za. Our team is here to assist you with any questions or needs.

We’re happy to partner with online retailers as long as the brand and product quality are represented accurately. Fill out our wholesale inquiry form or contact us at wholesale@purepeak.co.za to get started. We’ll guide you through the process and provide all necessary information.

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Yes! Check out our blog and Socials for recipes, health tips, and ways to incorporate Pure Peak products into your lifestyle. Also, download our FREE ultimate Bone Broth Guide here for recipes and more!